Answer

The technology that supported

our retail network and our online site, alc.ca, was more than 10 years old. Because it was outdated, we were limited in the type of games and lottery experiences we could give our players. That’s why we invested in a three-year project to replace the technology systems that deliver games at both retail and on alc.ca. But this project was about so much more than replacing our gaming systems. It also provide new experiences at retail, through the internet and on mobile devices. It includes new websites, new apps, new games, new player services and new analytics and tools.

11 Comments

Doug Petersen

10/20/2017

With your new format, will you still be sending messages advising winners regardless the amount won ?

Atlantic Lottery

10/26/2017

Hi Doug; Thanks for your question. With our new alc.ca website, we will continue to send emails for all wins that happen on our lottery draw games like Lotto Max, Lotto 6/49 and TAG. If you win a prize of $10,000 or over on iBingo or on one of our new Digital Instant games, we will also send you an email. - Janet @ Atlantic Lottery

DJ

10/09/2018

Hi, what category is the topic "WHY DO BIG JACKPOTS ALWAYS SEEM TO BE WON IN OTHER PARTS OF CANADA" placed in? I checked this morning and it has seemed to be taken down?

Geno

10/11/2018

with the new format or upgrade whatever you call it, why can't we pick our own Bucko numbers? seems we have to rely on a computer

Atlantic Lottery

10/11/2018

Hi Geno - Bucko has only ever been available through ALC as an instapik game. The only thing that has changed since our system upgrade last fall is that customers now have the option to add Tag to their Bucko ticket if they choose to do so. There are no plans to add a selection slip option to this game as the premise of it is that it's a quick $1 purchase. Thanks - Kristen Customer Care Centre

Geno

10/11/2018

so the new upgrade put in an option to add Tag to Bucko,,, Ok, add another option to be able to pick own numbers if we want too. It would make the game seem more trustworthy to play wouldn't it?

Geno

10/31/2018

I never got an answer to above question,,,so here's a suggestion, seeing as some people can pick all there numbers in Lottomax and some can't, maybe players could pick there own numbers in Bucko if they have an online account with ALC....Now that's easily done, no selection slip except online. That's an option?

Atlantic Lottery

10/31/2018

Thanks for your suggestion Geno, sorry we missed you earlier. When Bucko was launched, it was intended to be a fun and easy game that can be purchased only by Insta Pik however we appreciate your feedback and we will share it with the appropriate individuals. Regards, James

geno

05/17/2019

It just occured to me by reading my suggestion above about picking own numbers for bucko if one has an online account.The same can be done for Lottomax. no need for slips. Now anyone who wants to pick all three sets can do so. Takes care of being unfair to us players who can only pick one set on a ticket. Don't you think? Share this with the appropriate individuals. It would also be nice to have some feedback about what they say James.

geno

06/18/2019

the appropriate individuals didn't think much of my suggestion James?

Atlantic Lottery

06/19/2019

Hello Geno, we appreciate your continued interest in the Bucko game however, there are still no plans to revisit option to pick your own numbers whether online or at retail. This Atlantic Canadian quick-play favorite will retain its current format. Thanks, James